We take care of your IT so you can take care of your business.
(760) 674-9970
What to expect from West Coast Networking
Your technology needs will not be tied to the limitations of a 'break/fix' IT person as often happens with service providers. As a client, you will find a team of technology experts working with you to deliver the best IT services and care the industry has to offer.
IT Service Management Solutions from West Coast Networking enables organizations─from small help desks to geographically distributed enterprises─to automate support tasks, boost productivity, meet rapidly changing business needs, and monitor and manage the business processes involved in the delivery of IT services.
Security & Audits
Managed security services
We will provide you a complete view of your company’s security risks. But more importantly, we will help you fix them.
HIPAA and PCI Compliance
We provide you with technologies and strategies that will help to ensure compliance while containing costs.
Internal and External Scanning
Know quickly whether any of your assets are out-of-date, misconfigured or vulnerable to emerging threats—before they get attacked.
Highly Accurate Scan Results
Our platform consistently exceeds Six Sigma accuracy for vulnerability scans, the most difficult type of scan.
Web Applications
Web applications are many networks’ most vulnerable component, and are often forgotten. We synthesize automated and manual audit techniques to create a clear picture of your application’s attack surface.
Immediate Updates
Our platform discovers which devices are at risk of being attacked and tells you what specific patches are needed to fix each problem.
Prioritize Remediation Efforts
Our Managed Security Platform helps you understand which vulnerabilities deserve immediate attention.
Rogue or Undocumented Devices
Our internal scanning system helps you find unauthorized or undocumented devices lurking in your perimeter or corporate networks.
Undocumented or Forgotten Apps
Prevent orphaned apps from becoming potentially severe security risks.
Malware and Vulnerabilities
Protect visitors to your websites against online attacks.
Security Trends and Threats
Understand the overall security of your networks as well as specific details of any particular device or Web application.
Spam Filtering
West Coast Networking empowers you with a full arsenal of email security, management, and hosting services so we can provide you with everything they you for a robust, secure, and legally compliant email security and hosting platform. With daily end-user quarantine reports, a full-featured intuitive user console, and an extensive online knowledge base.Beyond being laser focused on providing the right email security and hosting platform for our customers, we are obsessed with providing all of the training and technical support to our customers needed to provide a seemless user experience.
Cloud Services
Get better value, not more hardware.
While all clouds offer the benefits of no initial investment and growing with your needs, West Coast Networking moves the discussion to getting real value. Unlike our competitors, our engineering team is focused on increasing value through performance, not on how to spread our resources thinner to save pennies.
Our Performance Cloud Servers hosting allow you to use a reduced amount of resources while supporting your
most demanding workloads, so that you can:
Reduce your infrastructure needs
Reduce the amount of time spent managing your infrastructure
Reduce your total cost of ownership
Focus on creating value for your business
Backup & Recovery
99.999% UPTIME GUARANTEE
Data center availability is critical to efficient, safe and fast backup and recovery. In the case of West Coast Networking, we can guarantee 99.999% uptime. That means you can backup when you want to backup, and recover when you want to recover. This is because West Coast Networking chose Equinix as our data center partner, a leader in data center security and availability.
For Customers, this availability insures Disaster Recover as a Service (DRaaS) because the cloud will be ready to restore as soon as our client required that ability.
DISASTER RECOVERY AS A SERVICE
DRaaS is a higher level service compared to standard backup and restore, and can be offered as a premium. But to justify premium pricing the service to be top-notch. The restores have to be of the critical data necessary for solid business operations, and the data has to come back fast enough so the company barely misses a beat. Uptime is part of that, but the speed of our backup system through our Deep Deduplication technology makes sure backup volumes are restored with a high rate of speed and efficiency.
In the world of hybrid cloud backup, uptime is critically important. Without it, you can't recover your customer's data at the touch of a button. With us, you can rest assured that you can meet Service Level Agreements and get your customer's business operational again
VOIP Phone System Key Features:
Monitor the status of queues by seeing how many callers are in the queue.
Log staff in and out of queues.
Review the time your staff logged in and out of queues.
Wallboards - Display real-time queue and call statistics directly on a monitor.
Additional queue strategies include:
Round Robin
Longest Waiting
Least Talk Time
Fewest Answered
Hunt by Threes - Random
Hunt by Threes - Prioritised
Get instantly notified when callers have been in a queue beyond the set SLA time.
Meet your customer service requirements by viewing all call events.