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We take care of your IT so you can take care of your business. Call us at (760) 674-9970!

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WestCoast Networking – Managed Service Provider

What to Expect from WestCoast Networking

When you partner with WestCoast Networking, your technology isn’t limited by the reactive “break/fix” approach many providers still rely on. Instead, you gain a dedicated team of IT experts who proactively manage, secure, and support your entire technology environment. Our priority is delivering reliable, high-quality service that keeps your business running smoothly—every day.

Smarter IT Managed Service Provider

Our IT Managed Services are built to scale—supporting small organizations, multi-location enterprises, and everything in between. We help you:

  • Automate repetitive support tasks for faster, more consistent issue resolution

  • Increase productivity through intelligent workflows

  • Adapt quickly to evolving business and technology demands

  • Monitor and manage critical IT processes for reliable service delivery

  • Automate and enhance security monitoring across all devices, onsite and remote

With WestCoast Networking, you gain a strategic partner who understands your business and provides the tools, strategy, and support required to keep operations moving forward.

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SECURITY & AUDITS

Managed Security Services

Gain full visibility into your organization’s security posture with expert guidance to remediate risks efficiently. We identify vulnerabilities, prioritize threats, and strengthen your overall security framework.

HIPAA & PCI Compliance

Ensure compliance with confidence. Our solutions provide the tools, policies, and oversight needed to meet HIPAA, PCI, and industry-specific requirements while minimizing operational impact.

Internal & External Vulnerability Scanning

Receive immediate insight into outdated, misconfigured, or high-risk assets. Detect threats early—and prevent incidents before they occur.

Employee Cybersecurity Training

Employees are often a business’s weakest security link. We provide ongoing education and simulated phishing tests to ensure your team recognizes and avoids cyber-scams and malicious emails.

High-Precision Scan Results

Our scanning engine consistently exceeds Six Sigma accuracy, delivering highly reliable and audit-ready vulnerability detection.

Web Application Security Assessments

We evaluate your web applications using automated and expert manual testing to identify risk exposure and required remediation.

Real-Time Risk & Patch Intelligence

Stay ahead of rapidly evolving threats. Our platform identifies vulnerable devices and recommends precise patches for fast remediation.

Prioritized Remediation Guidance

Focus on the vulnerabilities that matter most. We help you direct resources efficiently and effectively.

Rogue & Undocumented Device Detection

Identify unauthorized devices quickly—eliminating hidden network entry points.

Discovery of Forgotten or Orphaned Applications

Find and secure overlooked applications that may pose significant risks.

Website Malware Protection

Protect your online presence. We prevent malicious content from reaching customers and damaging your reputation.

Security Trends & Threat Intelligence

Access comprehensive security insights with both high-level visibility and detailed device-specific intelligence.

Spam Filtering & Email Security

WestCoast Networking provides a complete suite of email security, archiving, and management services for Microsoft 365, offering a modern, compliant, and resilient messaging environment.

Key benefits include:

Device location & anomaly login detection

Automated account lockdown during suspicious activity

Daily quarantine summaries

Advanced compliance & retention capabilities

Office 365 Backup & Cloud-to-Cloud Recovery

Office 365 MDR (Managed Detection & Response) controls

Expert support and end-user training

We deliver the technology and ongoing guidance needed to maintain a secure and seamless email experience.

CLOUD SERVICES

Delivering Value Through Performance

Unlike providers that reduce resources to cut costs, we prioritize performance, reliability, and long-term value. Our cloud solutions support high-demand workloads without unnecessary overhead.

With our Performance Cloud Services, you can:

Reduce infrastructure complexity

Centralize device and system management

Minimize time spent on system maintenance

Lower total cost of ownership

Refocus internal resources on strategic business goals

Backup & Disaster Recovery

99.999% Uptime Guarantee

Our backup and recovery infrastructure, hosted in secure Equinix data centers, delivers enterprise-grade redundancy and reliability. With five-nines availability, your data is always ready for backup or recovery.

This infrastructure enables true Disaster Recovery as a Service (DRaaS)—ensuring your recovery environment is always available when needed.

Disaster Recovery as a Service (DRaaS)

Our DRaaS solution enables rapid restoration of critical systems with minimal business interruption. Deep Deduplication technology ensures high-speed data throughput and quick, efficient recovery.

With WestCoast Networking, you can meet stringent SLAs and restore operations with confidence.

VoIP Phone System Features

Operational Visibility

Real-time queue monitoring

Caller volume and wait-time tracking

Staff login and logout reporting

SLA-based alert notifications

Team Dashboards & Wallboards

Display live call activity and queue performance to enhance situational awareness and operational productivity.

Advanced Call Distribution Strategies

Round Robin

Longest Waiting

Least Talk Time

Fewest Answered

Hunt by Threes (Random or Prioritized)

Comprehensive Call Event Logging

Access full call histories and detailed performance metrics to ensure consistent service quality and compliance.

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