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We take care of your IT so you can take care of your business. Call us at (760) 674-9970!

WestCoast Networking Managed Service Provider

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What to Expect from WestCoast Networking

When you partner with WestCoast Networking, your technology strategy goes beyond the outdated reactive “break/fix” model that many providers still rely on. Instead of waiting for problems to disrupt your operations, our team takes a proactive approach to managing, securing, monitoring, and optimizing your entire IT environment to help prevent issues before they impact your business.

You gain access to a dedicated team of experienced IT professionals focused on delivering reliable support, strategic guidance, and enterprise-level technology management tailored to your organization’s needs. From infrastructure monitoring and cybersecurity protection to system maintenance, cloud management, and end-user support, we work as an extension of your business to ensure your technology remains secure, efficient, and aligned with your long-term goals.

Our priority is delivering consistent, high-quality IT services that keep your business operating smoothly, securely, and efficiently every day—allowing your team to focus on growth, innovation, and core business objectives with confidence.

Smarter IT Managed Service Provider

Our IT Managed Services are designed to scale with your business—whether you’re a small organization, a growing company, or a multi-location enterprise with complex technology needs. We provide flexible, proactive IT solutions that improve operational efficiency, strengthen security, and ensure your technology environment can adapt to changing business demands without sacrificing performance or reliability.

By combining intelligent automation, centralized management, and continuous monitoring, we help organizations streamline IT operations, reduce manual workloads, and deliver faster, more consistent support across both onsite and remote environments.
 

Our Managed IT Services Help You:

  • Automate repetitive support tasks for faster and more consistent issue resolution

  • Increase productivity through intelligent workflows and streamlined operations

  • Adapt quickly to evolving business goals, technologies, and infrastructure demands

  • Monitor and manage critical IT systems for reliable service delivery and uptime

  • Automate and enhance security monitoring across all devices, whether onsite or remote

  • Improve visibility, control, and performance across your IT environment

  • Reduce operational complexity while supporting long-term scalability
     

With proactive support, advanced automation, and enterprise-level management capabilities, our team helps ensure your technology remains secure, efficient, and aligned with your organization’s growth and operational objectives.

With WestCoast Networking, you gain a strategic partner who understands your business and provides the tools, strategy, and support required to keep operations moving forward.

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SECURITY & AUDITS

Managed Security Services

Gain complete visibility into your organization’s cybersecurity posture with proactive monitoring, expert guidance, and strategic risk management. Our Managed Security Services help you identify vulnerabilities before they become threats, prioritize critical risks based on business impact, and implement effective remediation strategies with confidence. From continuous threat detection and incident response to compliance support and security optimization, we work as an extension of your team to strengthen your defenses, reduce operational risk, and ensure your environment remains secure, resilient, and prepared for evolving cyber threats.

HIPAA & PCI Compliance

Achieve and maintain regulatory compliance with confidence through comprehensive security, governance, and risk management solutions tailored to your industry requirements. We help organizations navigate complex frameworks such as HIPAA, PCI-DSS, and other regulatory standards by implementing the necessary controls, policies, monitoring, and documentation needed to protect sensitive data and pass audits successfully. Our approach minimizes operational disruption while strengthening security posture, reducing compliance gaps, and ensuring your organization remains aligned with evolving regulatory expectations and industry best practices.

Internal & External Vulnerability Scanning

Gain comprehensive visibility into your internal and external attack surface with continuous vulnerability scanning designed to identify outdated software, misconfigurations, exposed services, and high-risk assets before they can be exploited. Our scanning solutions provide actionable insights that help your organization quickly detect security weaknesses, prioritize remediation efforts based on risk severity, and maintain a stronger overall security posture. By proactively identifying threats early, you can reduce exposure, prevent costly incidents, support compliance initiatives, and ensure critical systems remain secure against evolving cyber threats.

Employee Cybersecurity Training

Your employees are the first line of defense against cyber threats—but they can also be one of the most targeted attack vectors. Our Employee Cybersecurity Training program equips your team with the knowledge and awareness needed to recognize, avoid, and respond to common cyber threats such as phishing emails, social engineering attacks, malicious links, ransomware, and other online scams. Through ongoing security education, interactive training sessions, and realistic simulated phishing campaigns, we help build a strong security-conscious culture that reduces human risk, improves compliance readiness, and empowers employees to make safer decisions every day.

High-Precision Scan Results

Our advanced scanning engine delivers exceptionally accurate and reliable vulnerability detection with performance that consistently exceeds Six Sigma standards. By minimizing false positives and uncovering critical security weaknesses with precision, we provide audit-ready results your team can trust to make informed remediation decisions quickly and efficiently. This high level of accuracy helps reduce wasted time, improve operational efficiency, strengthen compliance efforts, and ensure your organization maintains a clear, dependable understanding of its security posture across all systems and environments.

Web Application Security Assessments

Protect your web applications from evolving cyber threats with comprehensive security assessments designed to uncover vulnerabilities before attackers can exploit them. Our Web Application Security Assessments combine advanced automated scanning with in-depth manual testing performed by experienced security professionals to identify weaknesses such as authentication flaws, insecure configurations, injection vulnerabilities, access control issues, and other common web application risks. We provide detailed findings, risk prioritization, and actionable remediation guidance to help your organization reduce exposure, strengthen application security, support compliance requirements, and ensure your critical web-based systems remain secure and resilient.

Real-Time Risk & Patch Intelligence

Stay ahead of emerging cyber threats with real-time visibility into vulnerabilities, device risk exposure, and critical security updates across your environment. Our platform continuously monitors systems to identify outdated software, missing patches, misconfigurations, and high-risk assets that could leave your organization vulnerable to attack. Using intelligent risk analysis and prioritized remediation guidance, we help your team quickly deploy the most effective patches and security updates with precision and efficiency. By accelerating response times and reducing exposure windows, your organization can strengthen its overall security posture, minimize operational disruption, and proactively defend against rapidly evolving threats.

Prioritized Remediation Guidance

Not all vulnerabilities carry the same level of risk. Our Prioritized Remediation Guidance helps your organization focus on the security issues that pose the greatest threat to your systems, data, and operations. By analyzing vulnerability severity, exploitability, asset criticality, and overall business impact, we provide clear, actionable recommendations that enable your team to remediate high-priority risks first. This strategic approach reduces wasted effort, improves operational efficiency, accelerates response times, and ensures your security resources are directed where they deliver the greatest protection and value.

Rogue & Undocumented Device Detection

Gain complete visibility into every device connected to your network by quickly identifying rogue, unauthorized, and undocumented assets that may introduce hidden security risks. Our detection capabilities continuously monitor your environment to uncover unmanaged devices, shadow IT, misconfigured systems, and unknown endpoints that could serve as entry points for cyber attackers. By rapidly detecting and isolating these threats, your organization can reduce attack surface exposure, strengthen network security, improve asset management accuracy, and maintain tighter control over your entire IT environment.

Discovery of Forgotten or Orphaned Applications

Uncover hidden security risks by identifying forgotten, abandoned, or orphaned applications that may still exist within your environment without proper oversight or maintenance. These overlooked systems often contain outdated software, unpatched vulnerabilities, unused accounts, or insecure configurations that can create easy targets for attackers. Our discovery process helps your organization locate and assess unmanaged applications across your network, enabling your team to remediate, secure, or safely decommission them before they become a liability. By eliminating blind spots and strengthening application visibility, you can reduce risk exposure, improve operational control, and maintain a more secure and compliant IT environment.

Website Malware Protection

Safeguard your website and online reputation with advanced malware protection designed to detect, block, and remove malicious threats before they impact your customers or business operations. Our Website Malware Protection services continuously monitor your web environment for malicious code, injected scripts, ransomware, phishing content, unauthorized file changes, and other cyber threats that can compromise security and trust. By proactively identifying vulnerabilities and preventing harmful content from being distributed through your site, we help ensure a secure user experience, maintain website performance, protect sensitive data, and preserve your brand’s credibility and customer confidence.

Security Trends & Threat Intelligence

Gain actionable visibility into your cybersecurity landscape with advanced Security Trends & Threat Intelligence designed to help your organization stay ahead of evolving threats. Our platform delivers comprehensive insights through both high-level security analytics and detailed device-specific intelligence, allowing you to monitor trends, identify emerging risks, and understand vulnerabilities across your entire environment. By combining real-time threat data, behavioral analysis, and contextual risk reporting, we empower your team to make informed security decisions, prioritize response efforts, strengthen defenses, and proactively reduce exposure to potential attacks.

Spam Filtering & Email Security

Protect your organization’s communications with advanced email security solutions designed to defend against spam, phishing attacks, malware, ransomware, business email compromise, and unauthorized account access. WestCoast Networking delivers a comprehensive suite of email security, archiving, backup, and management services for Microsoft 365, helping organizations maintain a secure, compliant, and resilient messaging environment without disrupting daily operations.

Our layered approach combines intelligent threat detection, automated response capabilities, compliance management, and expert support to ensure your users, data, and communications remain protected against evolving cyber threats.

Key benefits include:

Device location and anomaly-based login detection

Automated account lockdown during suspicious activity

Daily quarantine summaries for improved visibility and control

Advanced email compliance, retention, and archiving capabilities

Microsoft 365 Backup & Cloud-to-Cloud Recovery solutions

Office 365 MDR (Managed Detection & Response) security controls

Expert technical support and ongoing end-user security training

By combining enterprise-grade protection with proactive monitoring and ongoing guidance, we help your organization maintain a secure, reliable, and seamless email experience while reducing risk, improving compliance readiness, and strengthening overall cybersecurity posture.

CLOUD SERVICES

Delivering Value Through Performance

Unlike providers that cut resources to reduce costs, we prioritize performance, reliability, scalability, and long-term value. Our Performance Cloud Services are engineered to support demanding workloads and business-critical applications without unnecessary overhead, ensuring your organization receives the speed, stability, and flexibility needed to operate efficiently and grow confidently.
 

We deliver cloud solutions designed to simplify infrastructure management, improve operational efficiency, and reduce the burden on internal IT teams. By combining high-performance cloud architecture with proactive management and expert support, we help organizations modernize their environments while maintaining security, uptime, and predictable performance.
 

With Our Performance Cloud Services, You Can:

Reduce infrastructure complexity across your organization

Centralize device, application, and system management

Minimize time spent on maintenance, updates, and troubleshooting

Lower total cost of ownership through optimized cloud resources

Improve scalability and operational flexibility

Refocus internal IT resources on strategic business initiatives
 

Our goal is to provide a secure, high-performing cloud environment that enables your business to operate more efficiently, respond faster to changing demands, and support long-term growth without compromising reliability or user experience.

Backup & Disaster Recovery

99.999% Uptime Guarantee

Our enterprise-grade backup and recovery infrastructure is hosted within secure Equinix data centers, delivering the high levels of redundancy, security, and reliability organizations need to protect critical business data and maintain operational continuity. Designed for maximum resilience, our platform provides five-nines availability (99.999% uptime), ensuring your data is continuously accessible for backup, recovery, and rapid restoration whenever needed.


With advanced backup management, secure replication, and always-ready recovery environments, we enable true Disaster Recovery as a Service (DRaaS) capabilities that help organizations minimize downtime and recover quickly from cyberattacks, hardware failures, natural disasters, or unexpected outages. Our solutions are built to support business continuity, reduce recovery times, and ensure your systems, applications, and data remain protected and available under even the most demanding circumstances.
 

Key Benefits Include:

Enterprise-grade redundancy and infrastructure reliability

Secure backup storage within highly resilient Equinix data centers

Five-nines availability for dependable backup and recovery access

Rapid disaster recovery and business continuity capabilities

Reduced downtime and accelerated recovery objectives (RTO/RPO)

Secure replication and always-available recovery environments

Scalable solutions tailored to evolving business requirements
 

By combining resilient infrastructure with proactive management and recovery expertise, we help organizations maintain confidence that their critical systems and data can be restored quickly, securely, and efficiently when it matters most.

Disaster Recovery as a Service (DRaaS)

Our Disaster Recovery as a Service (DRaaS) solution is designed to restore critical systems, applications, and data quickly and efficiently with minimal disruption to your business operations. Leveraging advanced recovery infrastructure and Deep Deduplication technology, we deliver high-speed data throughput, optimized storage efficiency, and significantly faster backup and recovery performance. This allows organizations to recover essential workloads rapidly while minimizing downtime, operational impact, and data loss.
 

Whether responding to ransomware attacks, system failures, natural disasters, or unexpected outages, our DRaaS platform provides the reliability and scalability needed to maintain business continuity and keep operations running when it matters most.


Key Benefits Include:

Rapid restoration of mission-critical systems and applications

Minimal business interruption during outages or disaster events

High-speed recovery powered by Deep Deduplication technology

Efficient storage optimization and accelerated data transfer

Improved Recovery Time Objectives (RTOs) and Recovery Point Objectives (RPOs)
Support for stringent service-level agreements (SLAs)
Reliable, scalable disaster recovery infrastructure
 

With WestCoast Networking, your organization gains a trusted recovery partner focused on ensuring operational resilience, reducing downtime risk, and restoring business operations quickly and confidently in any recovery scenario.

VoIP Phone System Features

Operational Visibility

Real-time queue monitoring

Caller volume and wait-time tracking

Staff login and logout reporting

SLA-based alert notifications

Team Dashboards & Wallboards

Display live call activity and queue performance to enhance situational awareness and operational productivity.

Advanced Call Distribution Strategies

Round Robin

Longest Waiting

Least Talk Time

Fewest Answered

Hunt by Threes (Random or Prioritized)

Comprehensive Call Event Logging

Access full call histories and detailed performance metrics to ensure consistent service quality and compliance.

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