TECHNICAL SUPPORT

 

 

Have a technical problem? We offer our clients Time and Materials Technical Services. Just call us and we will resolve your issue with remote service or with a visit to your business.

A LA CARTE SERVICES

 

 

Provides a variety of small business solutions to resolve your technical headaches. 

MANAGED I.T. SERVICES

 

 

Managed technical services eliminate computer problems, computer slowness and network problems through continuous management and support of your business. 

 

 

Single monthly fee for support

Billing on a Time/Materials Basis

Contact us for more info

  • 24/7 monitoring of servers & workstations

  • Automated backups of your data

  • Proactive Issue Resolution

  • PC/Server/Network Troubleshooting

  • Virus/Spyware Removal Services

  • Network Performance Reporting

  • Compliance Scanning and Testing

 

 

  • Online Backups for Small Business

  • Hosted Spam Filtering Service

  • Hosted Email / DNS / Content Filtering

IT Support

WHEN YOUR TECHNOLOGY DOESN'T WORK, YOUR BUSINESS DOESN'T EITHER.

Tired of computer headaches but not sure who you can trust to fix them? 

Here’s why you can rely on us to take the computer support burden off your shoulders once and for all:

 

Proven track record:
We've been building our loyal client base since 1998 in an industry where firms come and go.

Our relationships with key vendors are long and deep, which translates into excellent support for our clients.

 

Business Experience: 
We will truly understand your business and internal reporting systems so we can customize 
solutions for your business and maximize technology ROI.

 

Technical Expertise: 
We only hire full-time, experienced technicians who know what they are doing and can get it right the first time

 

Responsiveness and Remote Support: 
A live person will answer your call, and emergency response time is one hour or less guaranteed. We have the latest remote support technology which lets us log in to your computers remotely to address many issues without the need to wait for a technician to drive to your business.

 

Proactive Support to Prevent Problems: 
We can monitor your computer network 24/7 to identify and resolve many potential issues before they become critical problems. 

Complete Layered Approach to Network & Computer Security
We belive that a layered approach using different products and services allows us to support and prevent infections and data security breaches on our clients sites. 

 

 

 


 

 

 

 

 

WEST COAST NETWORKING'S

Technical Staff is HIPAA compliant as of November 2013.

West Coast Networking
West Coast Networking
We take care of your IT so you can take care of your business.
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