What to expect from West Coast Networking

Your technology needs will not be tied to the limitations of a 'break/fix' IT person as often happens with service providers.
As a client, you will find a team of technology experts working with you to deliver the best IT services and care the industry has to offer.

 

IT Service Management Solutions from West Coast Networking enables organizations─from small help desks to geographically distributed enterprises─to automate support tasks, boost productivity, meet rapidly changing business needs, and monitor and manage the business processes involved in the delivery of IT services.

Security & Audits

 

Managed security services

We will provide you a complete view of your company’s security risks.  But more importantly, we will help you fix them.

 

HIPAA and PCI Compliance

We provide you with technologies and strategies that will help to ensure compliance while containing costs.

 

Internal and External Scanning

Know quickly whether any of your assets are out-of-date, misconfigured or vulnerable to emerging threats—before they get attacked.

 

Highly Accurate Scan Results

Our platform consistently exceeds Six Sigma accuracy for vulnerability scans, the most difficult type of scan.

 

Web Applications

Web applications are many networks’ most vulnerable component, and are often forgotten. We synthesize automated and manual audit techniques to create a clear picture of your application’s attack surface.

 

Immediate Updates

Our platform discovers which devices are at risk of being attacked and tells you what specific patches are needed to fix each problem.

 

Prioritize Remediation Efforts

Our Managed Security Platform helps you understand which vulnerabilities deserve immediate attention.

 

Rogue or Undocumented Devices

Our internal scanning system helps you find unauthorized or undocumented devices lurking in your perimeter or corporate networks.

 

Undocumented or Forgotten Apps

Prevent orphaned apps from becoming potentially severe security risks.

 

Malware and Vulnerabilities

Protect visitors to your websites against online attacks.

 

Security Trends and Threats 

Understand the overall security of your networks as well as specific details of any particular device or Web application.

Spam Filtering
 

West Coast Networking empowers you with a full arsenal of email security, management, and hosting services so we can provide you with everything they you for a robust, secure, and legally compliant email security and hosting platform. With daily end-user quarantine reports, a full-featured intuitive user console, and an extensive online knowledge base.Beyond being laser focused on providing the right email security and hosting platform for our customers, we are obsessed with providing all of the training and technical support to our customers needed to provide a seemless user experience. 

 

Cloud Services

Get better value, not more hardware.


While all clouds offer the benefits of no initial investment and growing with your needs, West Coast Networking moves the discussion to getting real value. Unlike our competitors, our engineering team is focused on increasing value through performance, not on how to spread our resources thinner to save pennies.

 

Our Performance Cloud Servers hosting allow you to use a reduced amount of resources while supporting your
most demanding workloads, so that you can:

 

  • Reduce your infrastructure needs

  • Reduce the amount of time spent managing your infrastructure

  • Reduce your total cost of ownership

  • Focus on creating value for your business

Cloud Backup & Recovery

 

99.999% UPTIME GUARANTEE

Data center availability is critical to efficient, safe and fast backup and recovery. In the case of West Coast Networking, we can guarantee 99.999% uptime. That means you can backup when you want to backup, and recover when you want to recover.

This is because West Coast Networking chose Equinix as our data center partner, a leader in data center security and availability. 

For Customers, this availability insures Disaster Recover as a Service (DRaaS) because the cloud will be ready to restore as soon as our client required that ability. 

 

DISASTER RECOVERY AS A SERVICE

DRaaS is a higher level service compared to standard backup and restore, and can be offered as a premium. But to justify premium pricing the service to be top-notch. The restores have to be of the critical data necessary for solid business operations, and the data has to come back fast enough so the company barely misses a beat. Uptime is part of that, but the speed of our backup system through our Deep Deduplication technology makes sure backup volumes are restored with a high rate of speed and efficiency. 

In the world of hybrid cloud backup, uptime is critically important. Without it, you can't recover your customer's data at the touch of a button. With us, you can rest assured that you can meet Service Level Agreements and get your customer's business operational again

VOIP Phone 3CX Systems
 

10 Reasons to Switch to an IP PBX
 

What is an IP PBX?

An IP PBX is a complete telephony system that provides telephone calls over IP data networks. All conversations are sent as data packets over the network.
 

Benefit #1: Much easier to install & configure than a proprietary phone system:

An IP PBX runs as software on a computer and can leverage the advanced processing power of the computer and user interface as well as Windows features.
 

Benefit #2: Easier to manage because of web/GUI based configuration interface:

An IP PBX can be managed via a web-based configuration interface or a GUI, allowing you to easily maintain and fine tune your phone system. 
 

Benefit #3: Significant cost savings using VoIP providers:

With an IP PBX you can easily use a VOIP service provider for long distance and international calls. The monthly savings are significant. If you have branch offices, you can easily connect phone systems between branches and make free phone calls.


Benefit #4: Eliminate phone wiring!

An IP Telephone system allows you to connect hardware IP phones directly to a standard computer network port (which it can share with the adjacent computer). Software phones can be installed directly on the PC. You can now eliminate the phone wiring and make adding or moving of extensions much easier. In new offices you can completely eliminate the need for wiring extra ports to be used by the office phone system!


Benefit #5: Eliminate vendor lock in!

IP PBXs are based on the open SIP standard. You can mix and match any SIP hardware or software phone with any SIP-based IP PBX, PSTN Gateway or VOIP provider. 


Benefit #6: Scalable!

Proprietary systems are easy to outgrow. Adding more phone lines or extensions often requires expensive hardware modules. In some cases you need an entirely new phone system. 


Benefit #7: Better customer service & productivity!

With an IP PBX you can deliver better customer service and better productivity. Since the IP telephone system is now computer-based, you can integrate phone functions with business applications. Outbound calls can be placed directly from Outlook, removing the need for the user to type in the phone number.


Benefit #8: Twice the phone system features for half the price!

Since an IP PBX is software-based, it is easier for developers to add and improve feature sets. Most VoIP phone systems come with a rich feature set, including auto attendant, voice mail, ring groups, advanced reporting and more. These options are often very expensive in proprietary systems.


Benefit #9: Allow hot desking & roaming!

Hot desking, the process of being able to easily move offices/desks based on the task at hand, has become very popular. With an IP PBX the user simply takes his phone to his new desk – No patching required!


Benefit #10: Better phone usability: SIP phones are easier to use!

Employees often struggle using advanced phone features. Setting up a conference, or transferring a call on an old PBX requires detailed instructions. Not so with an IP PBX – all features are easily performed from a user friendly Windows GUI. In addition, users get a better overview of the status of other extensions, of inbound calls, call queues, and presence via the IP PBX Windows client. 


Conclusion

Investing in a software-based IP PBX makes a lot of sense, not only for new companies buying a phone system, but also for companies who already have a PBX. An IP PBX delivers such significant savings in management, maintenance, and call costs, that upgrading to an IP PBX, should be the obvious choice for any company.

 

Hosted Exchange Mail

We offer Enterprise-grade infrastructure and security, on our hosted Exchange servers. West Coast Networking offers Exchange 2013 hosted mailboxes to our clients, without the cost of purchasing and maitaining an "inhouse" Exchange server.

Developing a solid relationship with our clients is the key to our success. We want our customers to succeed using Hosted Exchange.

  • 99.999% uptime guarantee

  • Free migration and onboarding

  • Multiple datacenters in Canada and the United States

  • Intergration into existing Infrastructure

  • Instantly Scalable